How do you change the Hold field found on the customer record using SuiteScript?
The Hold field in a Customer record prevents users or the customer from having any new Sales Orders being placed and has three settings
On
,
Off
and
Auto
. The code name of the field is
creditholdoverride
.
To set the value for this field using SuiteScript, enter the value in all capital letters according to the value you want.
For example upon loading the Customer record:
const r = record.load({type: record.Type.CUSTOMER, id: 0});
r.setValue({fieldId: "creditholdoverride", value: "AUTO"});
If you enter
Auto
with just the first letter containing a capital, the entry will not work. Even trying an ID number does not work.
The way I was able to find what type of value was needed was by appending
&xml=T
to a Customer record view and inspecting the XML document where
creditholdoverride
was set, and this was what I found for a Customer whose status was
Auto
:
...
<creditholdoverride>AUTO</creditholdoverride>
...
As you can see, the XML view of the Customer record had the value in all capital letters, but the view of the Customer record contained only
Auto
.
Summary
To change the
creditholdoverride
value using Suitescript set the value accordingly by using the capitalized version of the value, i.e.
AUTO
,
ON
or
OFF
.
