How do you change the Hold field found on the customer record using SuiteScript?
The Hold field in a Customer record prevents users or the customer from having any new Sales Orders being placed and has three settings On
, Off
and Auto
. The code name of the field is creditholdoverride
.
To set the value for this field using SuiteScript, enter the value in all capital letters according to the value you want.
For example upon loading the Customer record:
|
|
If you enter Auto
with just the first letter containing a capital, the entry will not work. Even trying an ID number does not work.
The way I was able to find what type of value was needed was by appending &xml=T
to a Customer record view and inspecting the XML document where creditholdoverride
was set, and this was what I found for a Customer whose status was Auto
:
As you can see, the XML view of the Customer record had the value in all capital letters, but the view of the Customer record contained only Auto
.
Summary
To change the creditholdoverride
value using Suitescript set the value accordingly by using the capitalized version of the value, i.e. AUTO
, ON
or OFF
.